If you received a camera during or after November 2018 please visit the following installation guide:


Welcome to the Deckchair.com Network

You are now the proud owner of the worlds best webcam. This page will take you through the full installation process.

If you need any assistance, you can get live support by clicking the blue icon in the bottom right of the page. Alternatively you can contact us on email or phone:

  • Email: support@deckchair.com
  • Phone: +44 7590 539 280

Important: We recommend that the team responsible for IT & networking test the unit prior to it being physically installed. It is easier to fix any issues when the unit is indoors and nearby.


Do not connect the camera unit directly to mains power.
Only the Power Supply Unit (detailed below) should be connected to mains the mains electric.

The camera unit expects 6amp - 24v DC, the PSU is configured to supply the camera with the correct voltage.

Deckchair Camera Installation

Step 1: Power

Time Estimate: Approx. 10 minutes

This step will take you through connecting the Power Supply Unit to the mains and the Deckchair Camera.

The Power Supply Unit (PSU) shipped with your camera converts mains voltage down to 24v DC for the camera unit. The PSU is waterproof and can be installed outdoors.

Important: Despite being a very simple unit, the PSU does involve connection to "mains voltages" therefore we recommend this step is performed by an electrician.

Power Supply Unit (Closed)

Power Supply Unit (Open)

Connecting the Deckchair Camera Unit to the Power Supply Unit

Part 1: Connect the Camera to the PSU...

  1. Open the PSU (as above)
  2. Place the "Camera Unit" nearby
  3. Take the wire coming out of the "Camera Unit"
  4. Using a screwdriver place the wire from the "Camera Unit" into the contacts on the circuit board inside the PSU (see picture)

Important: New Deckchair Cameras may have a different wire to the one pictured. This cable transfers 24v DC from the PSU to the camera unit, wire appropriately.


Connecting the Power Supply Unit to the Mains Power Supply

Part 2: Connect the PSU to the mains...

Warning: Ensure that the mains cable is unplugged whenever you are working with the wire or PSU unit!

  1. Using a screwdriver place the wires from a mains power cable into the PSU. Pictured right.

  2. Ensure the PSU is set to your countries correct mains voltage. It should be preset for Non-USA voltages (230v) by default. There is a small red switch to change this to 115v (primarily for USA). Pictured below.

  3. You can now wire the power cable into the mains power line or if you are simply testing the equipment in the office, prior to installation we recommend wiring the cable into a plug.

  4. When connected to the mains and turned on, the PSU has some lights that will turn on, and you should hear the fans in the Camera Unit activate.

Step 2: Internet Connection

Time Estimate: Approx. 10 minutes

This step will take you through connecting the Deckchair Camera to the internet...

Note: Each camera unit comes with a waterproof ethernet gland to create a waterproof seal around your cable and the port on the camera unit. Ensure this is used on the ethernet cable when it is installed outside. (Pictured below).

Once the power has been turned on, the Deckchair Camera Unit will take up to 2 minutes to boot up.

The camera requires full outbound internet access, with no whitelisting or login screens. No direct inbound access (via a URL or IP address) is needed. It is preferable to ensure the camera is unreachable from the general public on the internet/intranet.

Tip: Inform Deckchair - Use the chat button in the bottom right of this page or our email address (see top of page) to let us know you are setting up the camera. We'll do our best to assist and advise you throughout (GMT timezone).

Part 1: Connecting to Camera Hotspot

  1. Ensure that an ethernet cable is connected into the ethernet port at the back of the camera unit, there may be a screw cap over the port.
  2. The camera unit will broadcast a WiFi signal with the name (SSID) "DeckchairOperator-XXXX", the final four characters are unique to each system. Connect to this WiFi network using a smart phone or laptop near the unit. The password to connect to the WiFi network is: tumbleweed

Once connected to the WiFi network, open the web browser on your phone/laptop and navigate to

If you are on an Apple computer, iPad or iPhone you can also use the friendlier address: http://deckchairoperator.local

You will be prompted to enter a username and password, use the following:

  • Username: deckchair
  • Password: tumbleweed

Part 2: Camera Admin Interface

You will now see the DeckchairOperator dashboard. The system performs a variety of tests whilst loading the dashboard, these are listed on the dashboard and highlighted with Green or Red.

The first block of tests in the "Information" table relate to components within the Camera enclosure. If any of these are red it could indicate a component or connection damaged in transit, if this is the case contact us immediately so we can assist you in resolving it.

The second block of tests in the "Remote Connectivity" table relate to the internet connection. The operator will attempt to connect to two Deckchair servers over the internet, atleast one of the two tests must succeed.

If everything is green you are connected to the internet and can skip the rest of this section.

Note: Whilst in the management interface we recommend clicking the "Test Cameras" tab. This will take a moment to load and will capture, then display an image from both internal cameras, so you can ensure there was no damage in transit.


Part 3: Network Configuration & Troubleshooting

If your network doesn't simply broadcast an open connection over DHCP, the camera will need to know a bit more about your network to connect.

Click on the "Setup Ethernet" tab to access the configuration file where you can configure the network settings. The configuration file is a standard linux configuration, the manual for the configuration file is shown below the text area. We have provided some default settings in the text area (commented out) to help you.

A real-world custom network configuration can be seen in the picture to the right.

Tip: When connected to the WiFi Hotspot, your connection is "bridged" to the ethernet connection. This helps you debug any issues with the ethernet/network connection from your own computer.

The "Advanced" tab will show numerous configuration settings from the system. You can use this to assist debugging.

Important: We recommend that after the camera unit is fully positioned and installed, the USB wifi antenna inside the housing should be unplugged, this will prevent any unauthorised access to the camera management interface.

Step 3: Mounting & Positioning

Time Estimate: Approx. 30 minutes

This step will take you through mounting your Deckchair Camera externally...

Note: Installation should be completed by experienced or qualified persons.

Part 1: Preparation

Ensure that you have everything required and tested before attempting the installation...

  1. Fixings: Screws and bolts are not usually supplied as we are not aware what materials/surfaces you will be mounting on and drilling into.

  2. Tools: Ensure you have all the tools you need before attempting the installation. For example, we do not pre-drill holes for the cable glands into the PSU unit (to give you the most versatility when/where you install), therefore you will need a "stepper drill bit" of a suitable size for that particular task.

  3. View: Before drilling any holes it is important to fasten the camera unit to the mounting bracket and whilst holding it in place, check the resulting image through the WiFi admin interface. This step is important and detailed further below.

  4. Inform Deckchair: Use the chat button in the bottom right of this page or our email address (see top of page) to let us know you are performing the install. We'll do our best to assist and advise you throughout (GMT timezone).


Part 2: Positioning

It is important to get the positioning perfect before securing the unit to the building...

This camera unit will capture local events, amazing weather and document the location change over the coming years. The view can be seen online by millions of people around the world. It's worth taking the time now to get it perfect!

  1. Securely fasten the camera unit to the mounting bracket. Use a spirit level to ensure the camera is level. Use the images below to guide you.

  2. Connect the camera unit to ethernet and power.

  3. Connect to the WiFi Hotspot (detailed above in "Step 2: Internet Connection").

  4. Ensure that there are no errors (highlighted in red) visible on the "camera management interface".

  5. Hold the camera unit and bracket in the position you intend to mount it then click "Test Cameras" in the "camera management interface".

  6. Check the resulting images and make any last minute alterations. The quality of image from the video camera is less important than the primary image camera.

Important: You may decide you want to 'zoom' in to crop the view slightly - to do this;

  1. Unclip the hinges on the camera unit
  2. Take off the lid carefully and slowly navigating around the lens/components. You may need to tilt it to avoid the camera lens and components when lifting.
  3. Turn the main zoom on the camera - it's usually set by default to 18mm
  4. Test the cameras in the web interface until your happy with the position
  5. Slowly put the lid back on the case, navigating around the lens/components and ensuring no wires get in the way of the seal

Part 3: Securing

With all the preparation and positioning complete you can now move onto securing the camera unit in place...

Note: Ensure you are using the right tools and fittings for the materials you are drilling into...

  1. Securely fasten the mounting bracket to the intended wall/floor

  2. Mount the Power Supply Unit (if required) near to the camera

  3. Connect the camera unit to ethernet and power

  4. Connect to the WiFi Hotspot (detailed above in "Step 2: Internet Connection")

  5. Ensure that there are no errors (highlighted in red) visible on the "camera management interface"

  6. Click "Test Cameras" in the "camera management interface" and ensure everything looks ok, use the instructions above to 'zoom' if required

Deckchair Player Installation

Time Estimate: Approx. 5 minutes

The Deckchair Player TV unit streams live images and timelapses from Deckchair cameras in your business, to any screen.

The Deckchair Player is remotely managed and plug'n'play.

  1. Plug the unit into a screen and power supply
  2. Ensure the small "dongle" for the keyboard and mouse is in one of the USB ports
  3. If you intend to run the unit over Ethernet, plug in the cable now
  4. Turn on the Deckchair Player unit, be prepared to press the "ctrl + alt + s" keys as soon as you see the white "loading" screen
  5. You will be taken to a desktop environment with a login screen. Ignore the login and click the icons in the bottom right of the screen
  6. In the menu you will see the options for setting up your WiFi or Ethernet connection. Once complete, simply turn the unit off and on again
  7. Allow the unit to boot back up until it shows a grey screen or live camera. Press "c" on the keyboard to show the configuration options
  8. In the configuration options you can set your account / theme. E.g. Account: "starwood", Theme: "starwood"
  9. The unit will now manage itself. Operating system updates may be performed in the first few hours, so expect more bandwidth usage than usual

Deckchair Player on a 7m screen in the Sheraton Amsterdam Airport Hotel & Conference Center